In the other case of a business customer suing its bank over money lost to fraud, a judge in the U.S. "While PNC regrets any losses incurred by any customer, it disagrees with the allegations in this case and believes it acted appropriately with respect to these transactions."īeyond losing "substantially all" its money, Joyce's also said that PNC has classified $200,000 of the fraudulent transactions as overdraft, that PNC has referred the company's accounts to a collections agency, that the bank kept for itself most of the money it recovered from a fraudulent transaction to JPMorgan, and that the bank has billed Joyce's for "corporate analysis charges" as a result of the episode. ![]() "Unfortunately, in this case, the customer voluntarily provided a bad actor with credentials that allowed access to its accounts," the spokeswoman said.
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